GUARANT International (further referred to also as the Conference Secretariat) has been appointed as the only official authorized hotel accommodation agent for the 22nd WONCA Europe Conference (WONCA 2017) and will handle all related arrangements.
GUARANT International strongly advise all not to work with any unauthorized vendors/companies who may offer you hotel reservation services by phone / e-mail with "discounted conference rates" and try to obtain your personal data including credit card details.
List of hotels
How to make a hotel reservation
To make a hotel reservation, it is necessary to fill in the On-line Accommodation Form.
For group reservations with benefits please contact the Conference Secretariat at e-mail address wonca2017@guarant.cz, telephone number +420 284 001 444 or fax number +420 284 001 448.
Please note that the On-line Accommodation Form is only accessible with a password. Simply fill in the Personal Data Form and a password will be sent to you. Your password is the same for all online forms.
Reservations will be processed on a “first come, first-served” basis. Due to heavy demand and the fact that distribution of rooms in many hotels is limited, please book your accommodation as soon as possible.
All rates quoted are per room per night including breakfast and 15% VAT.
Should VAT change before the beginning of the Conference, the Conference Secretariat will automatically change the price of your hotel room and inform you in writing about the new rate.
Extras are to be paid directly at the hotel reception before departure.
Reservation confirmation
Standard Rates
A one-night deposit is required to guarantee the reservation. After the payment is received, your hotel reservation will be confirmed by e-mail. The remaining amount has to be paid directly to the hotel upon check-in/out. A one-night deposit must be paid until May 30, 2017.
Non-Refundable Rates*
Immediate full pre-payment is required to guarantee the Non-Refundable reservations. After the full payment is received, your hotel reservation will be confirmed by e-mail.
Cancellations, changes and refunds
Please inform GUARANT International about any amendments or cancellations in writing by e-mail wonca2017@guarant.cz or fax +420 284 001 448. Telephone amendments will not be accepted.
Date of delivery of your written cancellation to the Conference Secretariat will be considered as the date of cancellation.
Please do not contact the hotel directly for any reservation changes or cancellations. The appropriate refunds will be made after the conference.
Cancellation conditions
The following cancellation conditions apply to the cancellation of a hotel reservation:
Standard Rates
|
Cancellations received |
Refund |
|---|---|
|
Cancellation before and on May 30, 2017 |
full refund (less 30 EUR handling fee) |
|
Cancellation after May 30, 2017 |
one night cancellation fee |
|
No show |
one night cancellation fee |
Please note, that for shortening of your hotel reservation after check-in 100% of all cancelled room nights will be charged.
In case of a no show, the room will be kept for the guest until 12 noon of the day following the date of expected arrival; then the room will be released.
Change of the arrival date has to be announced to the Conference Secretariat no later than 2 days prior your arrival, otherwise one-night cancellation fee will be charged. For reservations with non-refundable rates different cancellation policy applies.
Non-Refundable Rates
|
Cancellations received |
Refund |
|---|---|
|
Any reduction or cancellation |
100% Cancellation fee |
|
No show |
100% Cancellation fee |
No changes of non-refundable reservations (this includes name change) will be accepted, 100% cancellation fee will be applied.
Conference Secretariat will process all reservation requests by June 26, 2017 or at the registration desk on site.
Please note that for any refund we reserve the right to charge 30 EUR handling fee.
Methods of payment
Accommodation expenses must be paid in EUR by one of the following methods:
1. Credit card
For payment by credit card please use the On-line Payment System. The system is accessible with the password that you received upon registration. The system accepts the following credit cards: MasterCard/Eurocard, Visa and Diners Club.
2. Bank transfer
The bank details including the 10-digit variable symbol will be sent to a participant within three working days after the submission of the registration form. Please note that payments without this variable symbol will not be identified and the registration will not be confirmed.
Please note that payments by bank transfer will only be accepted by June 6, 2017. After this date only payments by credit cards will be accepted by using the On-line Payment System.
All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.